Kubatana.net ~ an online community of Zimbabwean activists

Normalizing the situation

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The trend of poor service delivery by the local authorities and public institutions in Zimbabwe has reached alarming levels such that it has become a normal situation to get things like tap water from council after weekly intervals. It is now an acceptable trend to have excessive electricity load shedding every day and receive high bills at the end of the month. Boreholes and wells are now common features in every household and the sound of a generator is no longer a nuisance but music to people’s ears. When it rains be prepared to get an extra charge on commuter fares from the commuter omnibus operators. To get medical treatment for your loved one from the few doctors left in local hospitals a token of appreciation does the trick otherwise you will have to deal with long queues in the crowded corridors of short staffed hospitals. Customer care no longer exists in many shops as the non-refundable and no exchange disclaimer reminds you that what you are buying is inferior. But to many people to be shortchanged is not a normal situation.

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