Kubatana.net ~ an online community of Zimbabwean activists

Poor service delivery – Zimbabweans speak out

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Some of the feedback we’ve received from members of the Kubatana community:

I’m very much worried about the so called ZESA load shedding especially in the area I live, Hatfield. Usually the cutoff is at 5.30pm and will be back at around 10pm and will also be off as early as 4.30am. We hardly use electricity. To my surprise the bills are just too much as we hardly use electricity. One wonders why such load shedding is like that in this area which is along the airport road. This road is usually used by government officials, diplomats, tourists, and investors. How can we have tourists and investors to this country when they are driving in the dark from the airport? This will obviously turn most of our potential investors and tourists away. Their first sight to the country of hope is just darkness and they will feel they will be throwing their money in the dark. My suggestion to this load shedding is that, cut offs should be done during the day, lets say from 9am to 4pm. Lets market our country for potential investors in light. I feel ZESA authorities should look into this matter with broad minds which are full of sales and marketing ideas. Lets market Zimbabwe to rebuild our economy.

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I am getting very agitated with the way Ruwa Local Board is managing the service delivery in the otherwise very quiet and potentially well managed surburb. For starters the board has simply resigned on the water provision aspect, they sit back and relax while the residents go for months on end without water. Awhile ago they used to provide water from a couple of boreholes located on the USAID side but those days are way behind us. Residents resorted to sink wells in their yards but due to the poor rainfall last season the watertable is now miserably low and all you get from the well is mud . . . is this not precipitating a cholera outbreak!!!! To add insult the board has the audacity to dispatch water meter readers for the drops that drip out of the taps once in a blue moon. The drips are so brown from the rusted pipes that you do not even dare use them for flushing the toilet because you will stain it forever. The refuse collection side is even more disappointing. They have a known schedule that the residents know and early in the morning on the particular day all households bring out the refuse outside their yards to be picked up . . . this is a mirage, the refuse is never collected for weeks on end. I just wish the Board could use their municipal police to announce in advance that they will not be picking up the refuse anytime soon and it stays hidden in the yards. I am so fed up of officials who sit in the office and do nothing except grow big tummies from the rates that we fork out every month.

One comment to “Poor service delivery – Zimbabweans speak out”

  1. Comment by Global Voices in English » Zimbabwe: We are tired of poor service delivery:

    [...] Zimbabweans speak out about poor service delivery: “I’m very much worried about the so called ZESA load shedding especially in the area I live, Hatfield. Usually the cutoff is at 5.30pm and will be back at around 10pm and will also be off as early as 4.30am.” [...]